Terms and Conditions

Payment

Online payment is our preferred method. We accept cheques although it takes approximately 10 working days to process orders paid by cheque. Credit / debit card payments can be taken over the phone, if you should wish to use this method please call 01536 521202.

Customer Services

For all enquiries including dispatch, delivery and after sales service please email our customer services team at . Alternatively you can call us on 01536 521202 (Monday to Friday 9:00am - 5:00pm)

Refunds

Refunds will only be given at the discretion of the company management. If you are not happy with any of your purchases from our site, you may return the item within 7 days from the date of receiving the goods. On the condition that all goods returned are received in their original packaging and in a re-saleable condition, your card/Paypal account will be credited with a full refund (including the cost of outgoing postage & packaging if Intersales Music is at fault).